Privacy Policy

Stelario Casino respects the privacy of players in Australia and aims to handle personal information responsibly. This policy applies to information collected through the website, account services, customer support, payment processes and related online interactions. It should be read together with the website’s Terms and Conditions and any notices displayed when information is collected.

By using the website or opening an account, players acknowledge that information may be collected and used as described in this policy. Where consent is required, Stelario Casino will ask for it in an appropriate way. Players may change certain choices later, although withdrawing consent does not affect processing that is permitted or required for other reasons.

This policy may be updated from time to time to reflect changes in the website, services, technology or privacy requirements. The latest version will be made available on this page. Players should check this page periodically for updates. If a change is significant, additional notice may be provided where appropriate.

Personal information is used only for reasonable business, service, security and legal purposes connected with the website. The main purposes may include:

• Creating, maintaining and administering a player account.
• Providing casino features, processing requests and keeping account settings accurate.
• Processing deposits, withdrawals and other transactions, and maintaining transaction records.
• Carrying out identity, age, eligibility and account verification checks.
• Detecting and preventing fraud, money laundering, unauthorised access, account misuse and other harmful or unlawful activity.
• Meeting legal, regulatory, tax, accounting, security and responsible gambling obligations that apply to the services.
• Responding to questions, complaints, technical issues, privacy requests and other support enquiries.
• Improving website functionality, reliability, content, security and player experience.
• Understanding general usage trends and measuring the effectiveness of website features or communications.
• Sending service messages, account notices and other important operational communications.
• Sending marketing communications where permitted and where the player has provided the required consent or has not opted out, as applicable.

Information may be processed where it is needed to provide a requested service, protect the website and its users, comply with an obligation, respond to a legitimate operational need or where the player has given consent. Marketing preferences can be changed without affecting essential account or security communications.

Sharing information

Information may be shared with trusted service providers that help operate the website and provide services. These may include payment and transaction providers, identity verification services, fraud prevention providers, technology and hosting suppliers, customer support tools, analytics services and professional advisers. Providers should receive only the information reasonably needed for their role and are expected to handle it securely.

Information may also be disclosed where necessary to protect players, the website or other people; investigate suspected fraud or unlawful activity; enforce applicable terms; respond to lawful requests; or meet legal and compliance requirements. Information may be processed or accessed in countries outside Australia when service providers or technical systems operate internationally. Appropriate measures are used where required to protect information during such processing.

Depending on the circumstances and applicable privacy requirements, players may have rights concerning their personal information. These rights can include asking for access to information held about them, requesting correction of inaccurate or incomplete information, asking for deletion of information that is no longer needed, and withdrawing consent to marketing communications.

To exercise these rights or ask a privacy question, contact support@stelariocasino.online. Please explain the request clearly and provide enough information to help locate the relevant account or records. For security, reasonable steps may be taken to verify the identity of the person making the request before information is released or account changes are completed.

1. Access: ask what personal information is held about you and, where appropriate, request a copy or explanation of how it is used.
2. Correction: identify information that is inaccurate, incomplete or out of date and ask for it to be corrected.
3. Deletion: ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available. Deletion may not be possible for records that must be retained for legal, security, dispute or compliance reasons.
4. Marketing consent: withdraw consent to marketing communications or use the unsubscribe option included in a marketing message. Essential account, security and service notices may still be sent.

Requests will be considered in line with applicable requirements and operational safeguards. A request may be limited or declined where fulfilling it would adversely affect another person’s privacy, compromise security, prevent the detection of fraud, conflict with a legal retention requirement or create another legitimate risk. If a request cannot be completed in full, an explanation will be provided where appropriate.

Players may also contact support@stelariocasino.online if they believe their information has been handled incorrectly or if they have concerns about a privacy matter. Stelario Casino will review privacy enquiries and take reasonable steps to address them.